Privacy Policy

Last Updated: February 3, 2026

Hearts & Wires operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and share your personal data when you visit, use, or make a purchase or other transaction through the Services or otherwise communicate with us.

 

PERSONAL INFORMATION WE COLLECT

We collect information that identifies you or can reasonably be linked to you, including:

  • Contact Information: Name, billing and shipping address, phone number, and email address.

  • Financial Information: Payment card information and transaction details.

  • Account Information: Username, password, and account preferences.

  • Device & Usage Information: IP address, browser type, and details on how you interact with our website.

 

HOW WE USE YOUR DATA

We use your information to:

  • Provide Services: Process payments, ship orders, and manage your account.

  • Marketing: Send promotional updates and display interest-based advertisements.

  • Security: Prevent fraud and ensure secure shopping transactions.

  • Communication: Provide customer support and respond to inquiries.

 

SHARING INFORMATION WITH THIRD PARTIES

We may share data with:

  • Service Providers: Such as Shopify to power our store and shipping carriers to deliver your products.

  • Marketing Partners: For personalized advertising and analytics.

  • Legal Authorities: When required by law or to protect our legal rights.

 

YOUR RIGHTS (GDPR)

If you reside in the EEA or the UK, you have the following rights:

  • Access: The right to request a copy of your personal data.

  • Erasure: The right to request the deletion of your information.

  • Correction: The right to correct any inaccurate information.

  • Objection: The right to request that we stop processing your data.

  • Withdrawal of Consent: The right to opt-out of marketing communications at any time.

 

SECURITY AND RETENTION

While no method of internet transmission is 100% secure, we implement robust measures to protect your data. We retain your information only for as long as necessary to provide our Services and comply with our legal obligations.

 

MINORS' DATA

Our Services are not intended for children. We do not knowingly collect data from individuals under the legal age of majority.

 

INTERNATIONAL TRANSFERS

We may transfer and process your data outside of your country of residence (including to the United States). In such cases, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses.

 

CONTACT US

For any questions or to exercise your rights, please contact us at:

  • Email: info@heartsnwires.com

  • Contact Person: Dimitra Villiou